Privacy policy

Data controller

Nordic Aero Vision, a sole proprietorship in Uddevalla, Sweden, is the data controller. Contact: info@nordicaerovision.se, +46 70 882 58 03.

The policy applies to customers, contact persons, suppliers, website visitors and people who appear in our material.

What data we process

Contact details, customer and project information, invoicing details, communication, image and video material, and information needed for flight planning, safety and delivery. Image and video material may contain personal data if people can be identified.

Why we process the data

To provide quotes, handle bookings, carry out assignments, plan safe flights, deliver material and reports, invoice, provide support, protect our rights and comply with bookkeeping and other legal requirements.

Legal basis

We process data when necessary to enter into or perform a contract, to comply with a legal obligation, or for our legitimate interest in running and protecting the business. Where consent is required, for example for certain marketing use of identifiable people, we obtain it separately. Consent can be withdrawn at any time.

Requests through the website

When you send a request through the form, the details (name, email, phone if you provide it, company and the description of the assignment) are used to answer the request and provide a quote. The request is saved in our customer register, and you receive a confirmation at the email address you provide. We send our emails through Google Workspace.

Emails to businesses

We sometimes contact businesses with a few emails about our services. We then use an email address that the business itself has published on its website, together with the company name, company registration number, town and website. We only contact limited companies and other organisations – not sole traders. The legal basis is our legitimate interest in marketing our services to businesses.

Every email contains a link to unsubscribe, and you can also simply reply "no thanks". We then send no further emails and keep only the address and domain on a suppression list so that you are not contacted again. Other details are kept in our customer register while the contact is relevant and are deleted on request.

How long we keep the data

We keep data for as long as needed for the purpose and as required by law. Contract and project material is normally kept during the assignment and a reasonable time afterwards for delivery, support and legal claims. Accounting records are kept as required by law. Marketing material is kept until consent is withdrawn or the material is no longer needed.

Who may have access

Authorised people at Nordic Aero Vision and suppliers that help us with, for example, storage, communication, editing, finance or delivery. They may only process data according to our instructions and when there is a valid basis. Transfers outside the EU/EEA only take place with appropriate safeguards.

Your rights

You can request access to your data, rectification, erasure, restriction, objection and – where applicable – data portability. You can also withdraw consent. Contact us at info@nordicaerovision.se. You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Photo, film and drone assignments

We plan assignments with regard to privacy and applicable rules. When photographing in settings where people can be identified, we work with a clear brief, careful framing and, where needed, consent. The customer is responsible for informing us about local rules, protection needs and people on site.

Security

We use administrative, technical and organisational measures to protect data against unauthorised access, loss and misuse. Access is limited to people who need the data.

Cookies and website data

The website stores your cookie choice in the browser’s local storage (nav-cookie-consent). This is needed to remember your choice and is stored without consent.

If you accept statistics, we use Google Analytics to understand how the website is used. Google’s cookies (_ga and _ga_*) are then set. If you decline, Google Analytics is not loaded. You can change or withdraw your choice at any time with the Cookie settings button at the bottom of every page.

A draft of what you type in the quote form is kept temporarily in the browser’s session storage so nothing is lost if you go back in the form. It is deleted when the request has been sent or when you close the tab.

Changes

We may update the policy when our business or the rules change. The latest version is published here.

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